Shipping policy
Last updated: July 24, 2026
Thank you for choosing MAI Training.
Digital Products
MAI Training sells digital educational resources only.
No physical products are sold or shipped.
Delivery
Following successful payment, your purchased guide will be made available through your MAI customer account.
To access your purchase:
- Sign in to your MAI customer account using the email address associated with your purchase.
- Visit the My Guides page.
- Open your purchased guide.
Delivery Time
Access is typically available immediately after your purchase has been successfully processed.
In some cases, delivery may be delayed due to payment verification or temporary technical issues. If you experience any problems accessing your purchase, please contact us through our Contact page or email support@mai.training.
Customer Responsibility
It is your responsibility to ensure that the email address associated with your MAI customer account is correct and accessible before completing your purchase.